Refund Policy

Effective Date: 01-01-2025

At Right Passport, we strive to provide high-quality services and customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.

General Refund Policy

All payments made for our services are non-refundable, except as explicitly stated in this policy.

Eligibility for Refunds

Refunds may be considered in the following cases:

If a service cannot be delivered due to an issue on our end.
If an error occurs in the payment process, such as double billing.
If the client cancels the service within 24 hours of payment, provided that no service work has commenced.

Non-Refundable Services

Refunds will not be provided in the following cases:

If services have already been initiated or delivered.
If a government authority rejects an application or delays processing.
If incorrect or incomplete information is provided by the client.
If the client changes their mind after purchasing a service.

Refund Request Process

To request a refund, clients must:

Email us at hi@rightpassport.com with the subject line "Refund Request."
Provide proof of payment and details regarding the issue.
Allow 7-14 business days for processing and response.

Chargebacks & Disputes

Clients are encouraged to contact us before initiating a chargeback. Any fraudulent chargeback claims will result in the termination of services.

Amendments

Right Passport reserves the right to modify this Refund Policy at any time. Continued use of our services indicates acceptance of any changes.

If you have any questions about this Refund Policy, please reach out to us: hi@rightpassport.com